Exclusively Serving Dental Practices in Greater Boston

IT Support and Security Plans Built for Dental Practices

From weekday support and endpoint protection to backup management, network oversight, and 24/7 critical response, we help dental practices stay secure and operational.

200+
Dental Workstations Managed
99.9%
Uptime Guaranteed
<1hr
Average Response Time
0
HIPAA Violations on Our Watch
Dental-Focused Support
Endpoint & Email Security
Priority & On-Site Options
Backup & Critical Response

Dental Practices Need Reliable Support and Security

When support is slow, backups are unmonitored, or core security controls are weak, dental practices risk downtime, lost production, and disruption to patient care.

Security Gaps Create Real Risk

Without endpoint protection, email filtering, MFA guidance, and active monitoring, a single phishing email or infected device can disrupt the entire office.

Weak Backups Lead to Costly Downtime

If backups are not being monitored or managed properly, recovering from an outage can take far longer than a busy dental practice can afford.

Reactive IT Support Is Not Enough

Dental teams need dependable weekday support, escalation paths, and review cycles — not long ticket delays when patients are already in the schedule.

Core Services Included in Our Plans

Our service plans are built around the support, protection, backup, and response needs dental practices rely on every day.

Weekday and Priority Support

Every plan starts with weekday support, with higher tiers adding priority support and on-site assistance when your practice needs faster hands-on help.

Endpoint and Email Security

Protect workstations and staff inboxes with endpoint protection, antivirus monitoring, and email security built to reduce common attack paths.

MFA Guidance and Security Hardening

Higher-tier plans add multi-factor authentication guidance and stronger security controls to help reduce account compromise risk.

Backup Monitoring and Management

Keep recovery readiness in view with backup monitoring in every plan and full backup management in higher service tiers.

Network, Wi-Fi, and Threat Monitoring

Standard and Premium plans expand into network and Wi-Fi management, while Premium adds advanced threat monitoring for deeper visibility.

Recovery Planning and Critical Response

Premium coverage includes disaster recovery planning, 24/7 critical response, and quarterly IT reviews for practices that need stronger resilience.

Service Plans for Dental Practices

Choose a per-workstation support plan for your dental practice, then add optional services as needed.

Basic

$60 /mo
Core weekday support and essential protection for dental workstations.
  • Support Monday–Friday
  • Endpoint protection with antivirus and monitoring
  • Email security and phishing protection
  • Backup monitoring
  • Monthly review
  • Priority support
  • Multi-factor authentication guidance
  • Full backup management
  • Network and Wi-Fi management
  • On-site support
  • Advanced threat monitoring
  • Disaster recovery planning
  • 24/7 critical response
  • Quarterly IT review
Get Started

Premium

$110 /mo
Complete support coverage with on-site support, advanced monitoring, and critical response.
  • Support Monday–Friday
  • Endpoint protection with antivirus and monitoring
  • Email security and phishing protection
  • Backup monitoring
  • Monthly review
  • Priority support
  • Multi-factor authentication guidance
  • Full backup management
  • Network and Wi-Fi management
  • On-site support
  • Advanced threat monitoring
  • Disaster recovery planning
  • 24/7 critical response
  • Quarterly IT review
Get Started

All listed base plan prices are billed per workstation per month. Optional add-ons shown in the builder are added on top. Hourly, one-time, and custom-quote add-ons are listed below.

Add-On Services

  • On-Site Support (as needed): $140/hour
  • Emergency After Hours Support (urgent only): $200/hour
  • New Computer Setup: $200
  • Server Setup / Migration: Custom Quote
  • Advanced Security Monitoring: $10/user/month
  • Cloud Backup: Starting at $50/month
Start with a service plan and toggle optional monthly add-ons. Base plan prices are billed per workstation per month.

All listed base plan prices are billed per workstation per month. Optional add-ons shown in the builder are added on top. Hourly, one-time, and custom-quote add-ons are listed below.

Add-On Services

  • On-Site Support (as needed): $140/hour
  • Emergency After Hours Support (urgent only): $200/hour
  • New Computer Setup: $200
  • Server Setup / Migration: Custom Quote
  • Advanced Security Monitoring: $10/user/month
  • Cloud Backup: Starting at $50/month

Why Dental Practices Choose Us

We keep the offer focused: practical support coverage, strong security essentials, and clear pricing for dental practices that want dependable IT.

Dental-Only Specialists

We only serve dental practices, so the support model, response expectations, and service recommendations are built around how your office actually runs.

Security Built Into Every Tier

Even the entry plan includes endpoint protection, email security, backup monitoring, and monthly review so security is not treated as an afterthought.

Transparent Pricing

The plans show exactly what is included at each service level, and optional add-ons are broken out separately so practices can budget with confidence.

Scalable Coverage Options

Practices can start with core weekday support or move into priority support, on-site help, advanced monitoring, and 24/7 critical response as needs grow.

What Dental Practices Are Saying

Real feedback from practices across Greater Boston who made the switch to a dental-focused IT partner.

"We had an imaging server go down on a Monday morning with patients in the chairs. Affordable Dental IT had us back up in under 45 minutes. Our old IT company would have taken all day. The difference is night and day."
DR
Dr. Rebecca Chen
Brookline Family Dentistry
"We passed our HIPAA audit without a single finding. The team prepared us thoroughly — documentation, staff training, policies — everything was buttoned up. I would not have felt confident going in without their help."
MP
Dr. Michael Patel
Newton Centre Dental
"Switching from our previous IT company was the best decision we made last year. Our downtime dropped by over 80%. The team actually knows Dentrix — they don't need us to explain the software to them before they can help."
SL
Sarah Lawson, Office Manager
Lexington Smiles

Ready to Choose the Right Support Plan?

Book a free IT audit and we will help you decide which service tier and add-ons fit your practice best.

Book Your Free IT Audit